Learn about listening and sharing information appropriately. Test your skills in patient safety and hospital policy. Learn ways to pull a whole community together to help a patient who is sick, injured, or in need of long-term care.

Learn a new skills set, now, so when you want to help someone who is injured or ill, you will be there to support their recovery. This program was developed by some of the best patient safety experts in this country.

These are critical skills that will last a lifetime.

We focus on safety, quality care, communication skills and so much more.....

By the end of this session you will be able to:

• Accompany a family member or friend through their journey of medical treatment,
• Assist in developing a care plan of friends and loved one's for the patient,
• Make important use of your visit to see a friend or loved one who is sick,
  
• Understand where our health care system falls short on safe care,
• Understand how medical errors happen,
• Understand your role in patient safety,
• Know if you are a good match for the patient through their journey,
• Recognize the barriers that interfere with safe patient care,
• Communicate more effectively with the patient, their family and the health care provider, 
  and so much more........................